• 01-5430469
  • 977 -9851152310 / 9801161718
  • nepal@sanchayaservices.com

Resource Leader

"Your success is our success"

May 30, 2019


One of the leading company Chopra’s group is seeking an experienced Resource Leader.

Responsibilities and Duties

  • Business Operations: Strong execution of four operational perspectives built around well-defined Customer, People, Operational & Financial goals &measures. Assume end-to-end responsibility for:
    • Process Management & Optimization: Ensure the branch follows the client-centric Actively provide inputs of ways to increase the client centricity of the business processes.
    • Talent &Performance Management: Instill a team-based and collaborative culture that builds long-term capability and inspires high accountability, coordination and synergy between people and functions at all levels.Developing teams to study and gain a deep understanding of the client & the market and to propose from a wide range of choices and options, the most strategically fitting solutions that deliver long term value to our students and clients
    • Maintaining the benchmarks by attaining revenue targets and other operational metrics
    • Learning & Development:Being an agent of change and inspiration to put in place robust learning & development programs designed to equip our people to align their goals and objectives with that of the firm and its core values
  • Market Development:Educating our customers and market on our business, core values and impact through representing and further building the brand of our firm in identified networks and market channels. Assessing local market conditions, developing business plans and executing market strategies such that relationships are strengthened and enhanced with our user base, institutions, partners and key stakeholders to deliver more significant business impact and leverage growth opportunities

Qualifications and Skills

  • Bachelors/Masters in any field
  • 8-15 years’ overall experience in managing customer relationships; with at least 2-3 years’ experience in managing small-mid size B2C business operations
  • Strong leadership skills with organisational and planning capabilities 
  • Excellent communication skills&interpersonal skills 
  • Willingness to learn and grow
  • Ability to critically analyse data and drive data-driven decision making

Customer Orientation– Send your CV to jobs@sanchayaservices.com or you can apply from below options: