• 01-5430469
  • 977 -9851152310 / 9801161718
  • nepal@sanchayaservices.com

ACCOUNT MANAGER

"Your success is our success"

January 5, 2022

Kathmandu

One of our reputed client company urgently is seeking for dedicated Account Manager”

Company Type: Trading

Qualifications/Requirements:

 

  • Preferably a marketing graduate¬†
  • A minimum of 1yr of work experience in advertising agency
  • Must have knowledge in Digital and Social Media Marketing
  • Ability to multitask and handle multiple accounts, possibly from different industries, at the same time.
  • A team player with outstanding communication and presentation skills.
  • Must be an excellent communicator who is capable of leading a team.
  • Strong communication skills both in Nepali and English.
  • Ability to meet deadlines in any given circumstances.
  • Computer literacy.
  • Pleasing personality with a positive attitude
  • Reliable and self-motivated.
  • Highly service orientation with a good knowledge of business

 

Job Description

 

  • Provide outstanding customer service to clients.
  • Liaising with, and acting as the link between, the client and the agency by maintaining regular contact with both, ensuring that communication flows effectively
  • Discuss the products, services and marketing requirements of each particular client.
  • Handling budgets and managing campaign costs, Writing reports, keeping records and financial details
  • Overseeing the activities of staff to ensure the needs of customers are met and their problems are resolved.
  • Delegating work to the team members.
  • Briefing the creative, media and planning department as per the client requirements.
  • Follow-ups and chasing of the delegated assignments to the team.¬†
  • Conduct customer service workshops and presentations
  • Monitor and measure client satisfaction.
  • Contacting clients regularly to identify their needs, and to ensure they are satisfied with the received product/service.
  • Develop surveys and capture client information.
  • Involved in marketing campaigns of respective clients..
  • Deal with client requests and troubleshoot problems.