November 2, 2018 Apply Before:
Nov 28, 2018
kumaripati,lalitpur
Job Summary
One of MNC is looking for a skilled candidates to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customer
Customer Service Representative Responsibilities
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Customer Service Representative Qualification and Skills
- High school diploma accepted with equivalent experience
- 1+ years experience as a customer care officer
- Knowledge of word processing documents
- Ability to create organized filing system
- Exceptional customer service skills and professional phone manner
Customer Orientation- Send your CV to nepal@sanchayaservices.com or you can apply from below options:
www.sanchayaservices.com