• 01-5530469
  • 977 -9851152310 / 9801161718
  • nepal@sanchayaservices.com

Customer Service Representative

"Your success is our success"

November 2, 2018 Apply Before: Nov 17, 2018

kumaripati,lalitpur

Job Summary

One of MNC is looking for a skilled candidates to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customer

Customer Service Representative Responsibilities

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

Customer Service Representative Qualification and Skills

  • High school diploma accepted with equivalent experience
  • 1+ years experience as a customer care officer
  • Knowledge of word processing documents
  • Ability to create organized filing system
  • Exceptional customer service skills and professional phone manner

Customer Orientation- Send your CV to nepal@sanchayaservices.com or you can apply from below options:

www.sanchayaservices.com